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Shoppers are voicing their frustration following a change that caused items being listed as the wrong size.

The second-hand shopping app has updated its measurement guidelines for female and kids' apparel without notifying all shoppers about the modification.

Digital Channels Response

Many shoppers and sellers have taken to social media saying Vinted listings now show a different size category compared to what was initially listed due to the recalibration.

The platform stated the updated approach better aligns with other platforms.

It has advised users to check their listings and manually change the size where appropriate, causing user dissatisfaction.

Size Classification Modifications

Previously, the measurements included numerical and alphabetical indicators, for instance S/8 or M/10.

The revised method features a letter and a range such as S/UK 8-10.

With some products, the measurements have been reclassified - such as a large size was formerly size 12 but is now a UK 16-18.

Shopper Accounts

One content creator, who creates plus-size fashion videos, said the change "makes both selling and buying harder".

"Not many brands say XL is a 20-22," as the platform currently indicates.

A different member, based in Glasgow, stated items she posted on Vinted with size 14 labels were appearing on the platform as size 20–22.

"If anyone [who is] size 20-22 buys them they're going to be very disappointed," she said.

Necessary Adjustments

A different user, located in England, said she had been left angered due to the update requiring manual adjustment the sizes on "every single listing".

"For me this is particularly frustrating, since I have chronic health issues and platform income has been essential for me since losing part of my income," she stated.

Marketplace Information

The platform boasts over 100 million members, comprising 18 million UK members.

It has proved a popular alternative to second-hand platforms like eBay and Depop.

This represents another occasion where an unanticipated change to the app has proved unpopular: earlier, Vinted reversed a change to its shipping options after backlash from users.